SHIPPING INFORMATION
Yes, we offer international shipping to all countries. No shipping charges, it’s absolutely FREE of charge.
Delivery times depend on the shipping method selected and the destination. Typically, domestic orders are delivered within 3-7 business days, while international orders can take 7-12 business days.
Shipping is absolutely FREE of cost. You don’t need to pay any amount for the shipping.
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery on the carrier’s website.
If you are not available to receive your delivery, the carrier may leave a notice with instructions on how to arrange for a redelivery or pick up the package from a local facility. You can also contact the carrier directly to make alternative delivery arrangements.
ORDER INFORMATION
Yes, you can place an order over an e-mail or WhatsApp by contacting our customer service team at +44 7403 204445 during our business hours. Our representatives will assist you in placing your order securely.
Once an order has been placed, it cannot be modified online. However, you can contact our customer service team to request changes. Please note that order modifications may delay processing and shipping times.
Yes, we offer bulk ordering for corporate gifts or events. Please contact our corporate sales team at support@watchomatick.com to discuss your specific requirements and receive assistance with your order.
If you are looking for a specific watch that is not listed on our website, please contact our customer service team with the details, and we will do our best to assist you in sourcing it.
While we do not offer the option to schedule future delivery dates, you can add delivery instructions during checkout, and we will do our best to accommodate your preferences.
PAYMENT INFORMATION
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), BitCoin, Ethereum, USDT & various other crypto assets. We also accept Bank Wire transfer, Western Union & MoneyGram.
Yes, your payment information is secure. We use industry-standard encryption and security measures to protect your personal and financial information during the transaction process.
While we do not charge additional fees for international transactions, your bank or credit card issuer may apply a foreign transaction fee. Please check with your financial institution for details.
Yes, you can use Watchomatick.com gift cards and store credit as payment. Simply enter the gift card or store credit code at checkout.
Yes, we offer a 15% discount on all purchases made via Bank Transfer. Select the bank transfer option during checkout to avail this discount or if you did not find this option, simply send us ‘Hi‘ on WhatsApp at +44 7403 204445 & leave rest to us.
RETURNS & EXCHANGES
All items are eligible for return or exchange within our 14-day return window. However, certain exclusions may apply, such as personalized or customized items. Please refer to our Return Policy for full details.
To initiate a return or exchange, please contact our customer service team with your order details. They will provide you with return instructions and a return authorization number.
To initiate a return or exchange, please contact our customer service team with your order details. They will provide you with return instructions and a return authorization number.
We do not charge restocking fees for returns or exchanges of eligible items within our return window. However, items must be returned in their original condition with all packaging and tags intact.
If you receive a defective or damaged item, please contact our customer service team immediately with photos of the damage. We will provide instructions for returning the item and arrange for a replacement or refund.